MM77 Privacy Policy – How We Protect Your Data

1. Introduction

MM77 takes the privacy of every registered player seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the mm77.win platform — including when you browse, register an account, make deposits or withdrawals, play games, or contact support.

This policy applies to all users of the MM77 platform located in the Philippines. We are committed to handling your data responsibly and transparently, and this document is intended to give you a clear picture of what happens to your information from the moment you interact with the platform.

If you have questions about anything in this policy, you can reach our support team through live chat or by emailing [email protected].

2. Data We Collect

MM77 collects personal data in several ways — through information you provide directly, through your use of the platform, and through technical systems that help the platform function securely. The categories of data we collect include:

We collect only the data that is necessary for the purposes described in this policy. We do not collect sensitive personal information beyond what is required for identity verification and fraud prevention.

3. How We Use Your Data

MM77 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are inconsistent with the reason it was collected. The primary purposes for which we process your data are:

• Account management — creating and maintaining your MM77 account, including OTP-based login verification and password security.
• Identity verification — confirming your eligibility to use the platform, including age verification (21+) and KYC checks prior to withdrawals.
• Transaction processing — handling deposits and withdrawals in Philippine Peso (PHP) through supported local payment channels.
• Platform security — detecting and preventing fraud, unauthorised access, collusion, and abuse of promotional offers.
• Regulatory compliance — meeting any legal obligations applicable to the operation of the platform.
• Customer support — responding to your inquiries, resolving disputes, and improving your experience on the platform.
• Platform improvement — analysing usage patterns to improve game performance, navigation, and overall platform experience.
• Responsible gaming — monitoring account activity to identify patterns that may indicate problem gaming, and applying protective measures where appropriate.

MM77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4. Sharing Your Data

MM77 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial use. We may share your data with trusted service providers and partners only where it is necessary to operate the platform. These parties are contractually bound to process your data only as instructed and to maintain appropriate security standards.

Categories of third parties we may share data with include:

• Payment processors — to facilitate GCash, Maya, and bank transfer transactions in PHP.
• Identity verification providers — to assist with KYC document validation.
• Game providers — certain game-specific technical data may be shared with our content providers to deliver the gaming experience.
• IT and security service providers — who help maintain and protect the technical infrastructure of the platform.
• Legal and regulatory authorities — where we are required by law to disclose information, we will do so. We will notify you of such disclosure unless legally prohibited from doing so.

MM77 will never share your data with advertisers, data brokers, or unaffiliated third parties for purposes unrelated to the operation of the platform.

5. Payment Data

All financial transactions on MM77 are conducted in Philippine Peso (PHP). We support local e-wallets and Philippine online banking channels. When you make a deposit or request a withdrawal, the relevant transaction details are processed through our payment service partners.

MM77 does not store full bank account numbers, complete GCash or Maya account credentials, or any equivalent sensitive financial identifiers on our own servers. Payment processing is handled by our verified partners, who operate under their own security standards and data protection obligations.

Transaction records — including amounts, timestamps, and payment method references — are retained as part of your account history. These records are used for dispute resolution, fraud prevention, and compliance purposes.

6. KYC & Verification

Before processing your first withdrawal, MM77 requires account holders to complete a KYC (Know Your Customer) verification. This typically involves submitting a valid Philippine government-issued ID and confirming that your registered payment method belongs to you.

KYC documents are used solely for the purpose of verifying your identity and eligibility. They are stored securely and are not shared beyond what is strictly necessary for the verification process. Once verification is complete, your documents are retained for the minimum period required by applicable regulations.

If you have questions about the KYC process or need to update your verification documents, please contact support through your account or visit the FAQ page.

7. Cookies

MM77 uses cookies and similar tracking technologies to help the platform function properly and to improve your experience. Cookies are small text files placed on your device when you visit mm77.win. We use the following types of cookies:

• Essential cookies — required for the platform to function, including session management and security features. These cannot be disabled without affecting platform functionality.
• Performance cookies — help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.
• Preference cookies — remember your settings and preferences, such as language and display options, so you do not need to reset them each visit.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain platform features. MM77 does not use cookies to track your activity on other websites.

8. Data Security

MM77 applies a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the platform.
• Secure, access-controlled storage for personal and financial data.
• OTP-based authentication for account login and sensitive account actions.
• Regular security assessments of platform infrastructure.
• Staff access to personal data limited to those with a legitimate operational need.

While MM77 takes every reasonable step to protect your data, no online platform can guarantee absolute security. You are also responsible for keeping your login credentials secure and not sharing them with others. If you suspect your account has been compromised, contact support immediately.

9. Data Retention

MM77 retains your personal data for as long as your account is active and for a period thereafter as required by applicable laws or for legitimate business purposes such as dispute resolution and fraud prevention.

When you close your MM77 account, we will delete or anonymise your personal data within a reasonable period, except where retention is required by law — for example, transaction records that must be kept for a defined period under financial regulations.

If you request deletion of your data prior to account closure, we will assess the request and respond within a reasonable timeframe. We may retain certain data where deletion would conflict with a legal obligation or an ongoing investigation.

10. Minors

The MM77 platform is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will close the account and delete the associated data as quickly as practicable.

If you believe a minor has accessed the platform or provided personal data, please notify us immediately at [email protected] so we can take appropriate action.

11. Policy Changes

MM77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes to the services we offer, or updates to applicable laws. When we make changes, the revised policy will be published on this page with an updated effective date.

If a change is significant — for example, if we begin using your data in a materially different way — we will make reasonable efforts to notify you through your registered contact details before the change takes effect. Your continued use of the platform after any update constitutes acceptance of the revised policy.

We encourage you to check this page periodically so you are always aware of how your data is being handled.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how MM77 handles your personal information, please reach out to our support team.

You can contact us via live chat on the platform or by emailing [email protected]. For general questions about the platform, the FAQ page is also a good place to start. We aim to respond to all data-related requests within a reasonable timeframe and will always confirm receipt of your inquiry.